Essential Survival Skills for Labor Relations: What you absolutely must know!
Speaker: Bob Oberstein
Speaker Designation: Arbitrator, Mediator/facilitator, Fact-finder/Investigator, Trainer and Educator
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Speaker: Bob Oberstein
Speaker Designation: Arbitrator, Mediator/facilitator, Fact-finder/Investigator, Trainer and Educator
Labor Relations means collaborating with a Union, and possessing just Human Resources knowledge does not necessarily guarantee triumph in a unionized setting. This is because the distinct nature of Labor Relations and its various regulations mandate more specific expertise, which will be covered in this online seminar. Thus, whether you belong to either end of the spectrum, are a novice to Labor Relations, pondering it as a potential career option, or are already an expert in the field and aiming to expand your insight, this webinar is an ideal platform for you!
"Luck favors the prepared" so if you are going to be involved in Labor Relations it’s important to know all you can.
For example, even if there is no union to represent employees, or even if there is a union presence but it does not represent a group of non-supervisory employees, if 2 or more from that group tell the employer they want to negotiate over their wages, hours and working conditions does the employer have to? Answer: Yes, and if the employer refuses, they need to be prepared to deal with an Unfair Labor Practice (ULP) charge from the National Labor Relations Board (NLRB).
Or if an employer unilaterally decides to change a past practice, can they do so? Again (and depending upon the circumstances), not without exposing themselves to a ULP!
So, when it comes to Labor Relations, ignorance is neither bliss nor management! It is simply high-risk behavior and this webinar will be invaluable in helping you fill that knowledge gap so you can safely navigate and survive the Labor Relations waters.
Can you differentiate between past practice and precedent, and comprehend the meaning of a management rights clause in a contract? Do you know the employer's obligation to bargain with non-unionized employees? Are you aware of self-help remedy and how it relates to "work now, grieve later"? Do you understand the different bargaining subjects and how they relate to wages, hours, and working conditions to avoid an Unfair Labor Practice (ULP)? What is the role of a Union Steward, and how can you establish and maintain a productive relationship with them? Are you familiar with the 7 tests of just cause and the criteria for due process in disciplinary matters? Do you know the privacy rights of employees during investigations, and why Collective Bargaining Agreements include seniority clauses? What are the different types of seniority and their exceptions, and are you efficiently processing employee grievances?
The answers to all these questions and more will be brought to light in this webinar so if you want to know all you can and need to about the basics of Labor Relations then this webinar is for you!
Participants will have an increased understanding of and be better able to assist in the areas of -
• Labor Relations survival principles
• Role of the Union and its Representatives (Weingarten)
• Wages, hours, and working conditions (Mandatory, permissive, and forbidden)
• Reading/interpreting the Collective Bargaining Agreement (CBA)
• Reserved rights
• Past Practice and Precedent: what they are and how they can be changed.
• Work now, grieve later, and self-help remedy.
• Jurisdictional questions
• Contracting out
• Seniority
• Just Cause
• Due process
• Loudermill Rights for Public Sector
• The Art of Questions
• The Ancient Art of Listening
• Standards of proof
• Grievance processing
• The DFR (Duty to Fairly Represent) question
• All level Managers
• Supervisors
• Executives
• All levels of Human Resources
• All Levels of both in-house and outside counsel
• All levels of Union representation and officers (stewards, Business Representatives, Business Managers, Presidents, and all officers/ board members)
Bob Oberstein has over 52 years of Labor/Employee Relations experience on all sides of the labor-management table including as a neutral (arbitrator, mediator) in both the public and private sectors. He has served as a Commissioner, Maricopa County's Judicial Merit System Review Commission; Member, City of Phoenix Fire and Police Pension Boards; and Member/Chairman, City of Phoenix Civil Service Board. He is also the recipient of the Federal Mediation and Conciliation Service (FMCS) Director's Certificate of Recognition for Achievement in Promoting Positive Labor-Management Relations. Bob has served as Director, of the Labor Management Relations Program at Ottawa University, Phoenix (OU), Arizona where he taught conflict resolution, grievance processing, arbitration, and negotiation among other courses. He also served OU as Ombudsman for all student, faculty, and support disputes as well as the Disabled Student Liaison and received recognition in "Who's Who Among America's Teachers.
Bob currently mediates in the Family, Civil and Small Claims courts in the State of Washington and serves on the permanent panels/rosters for the FMCS Arbitration Roster (Regions 1, 2, 4, and 7); Oregon Employment Relations Board (OERB); Washington Public Employment Relations Commission (PERC); State of California Mediation and Conciliation Service (SCMCS) Public Employment Relations Panel; American Arbitration Association (AAA) Workplace Investigation Panel; Arizona Department of Education (ADE) Hearing Officer Panel; Eglin Air Force Base & American Federation of Government Employees Local No. 214 Arbitration Panel. In the past, Bob served as mediator and arbitrator on the employment, labor, commercial, and construction panels for the American Arbitration Association and for Financial Industry Regulatory Authority (FINRA). He was also the initial trainer and advisor for the U.S. EEOC’s Phoenix Regional Office’s mediation program where additionally, he served as a mediator. Bob has also served as facilitator/mediator for the Interest-based bargaining process for several labor negotiations as well as being a Special Master (Arb-Med) in labor-management grievance resolution.
Bob holds a BA in English/Education from St. John's University, a Master of Science in Social Science and Graduate Certificate of Labor Studies from Long Island University, and a Master of Jurisprudence in Labor and Employment Law from Tulane University Law School.