The Emotionally Intelligent Manager: Using Both Your Heart and Your Head to Manage Even More Effectively
Speaker: Christopher R. DeVany
Speaker Designation: President and CEO at Pinnacle Performance Improvement Worldwide
Speaker: Christopher R. DeVany
Speaker Designation: President and CEO at Pinnacle Performance Improvement Worldwide
To manage effectively, you need to engage your emotional intelligence just as much as you engage yourself cerebrally. Using our brain and "gut" allows us to consider all human factors.
In today's rapidly changing workplace, skills in emotional intelligence are increasingly valued. Attending the webinar ensures that managers stay updated with the latest theories, research, and best practices in EI.
Is it worth 90 minutes of your time to learn effective management techniques that can help you every day?
If you answered "yes" to any of these questions, then come laugh, listen, and learn as Chris DeVany leads us all through those important topics, key questions, and answers we all need to be able to address effectively to improve our team members and team's performance!
The webinar is aimed to empower managers to lead with empathy, make informed decisions, and cultivate a positive work environment, ultimately contributing to their success and that of their teams.
In today's rapidly changing workplace, skills in emotional intelligence are increasingly valued. EI enables managers to empathize with their team members, understand their motivations, and foster a positive work environment. This can lead to increased productivity, better teamwork, and higher employee satisfaction. In this webinar, we'll look at why emotional intelligence is so important for leaders – and how you, as a leader, can improve yours.
Chris DeVany is the Founder and President of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organization development. Pinnacle’s clients include government agencies from the United States, the Royal Government of Saudi Arabia, Canada, Cayman Islands, global organizations such as Visa International, Cadence Design Systems, Coca Cola, Sprint, Microsoft, Aviva Insurance, Schlumberger and over 500 other organizations in 22 countries.
He has published numerous articles in the fields of surviving mergers and acquisitions, surviving change, project management, management, sales, team-building, leadership, ethics, customer service, diversity and work-life balance, in publications ranging from ASTD/Performance In Practice to Customer Service Management. His book, “90 Days to a High-Performance Team”, has been published by McGraw Hill, and is helping thousands of executives, managers and team leaders improve performance.
He has appeared hundreds of times on radio and television interview programs to discuss mergers and acquisitions (how to manage and survive them), project management, sales, customer service, effective workplace communication, management, handling rapid personal and organizational change and other topical business issues. He has served or is currently serving as a board member of the International Association of Facilitators, Sales and Marketing Executives International, American Management Association, American Society of Training and Development, Institute of Management Consultants, American Society of Association Executives, Meeting Professionals International and National Speakers Association. Chris is an award-winning Toastmaster’s International Competition speaker. He recently participated in the Fortune 500 Annual Management Forum as a speaker, panelist and seminar leader.
Chris has distinguished himself professionally by serving multiple corporations as manager and trainer of sales, operations, project management, IT, customer service and marketing professionals. Included among those business leaders are Prudential Insurance, Sprint, BayBank (now part of Bank of America), US Health Care and Marriott Corporation. He has assisted these organizations in mergers and acquisitions, facilitating post-merger and acquisition integration, developing project management, sales, customer service and marketing strategies, organizing inbound and outbound call center programs, training and development of management and new hires, and fostering corporate growth through creative change and innovation initiatives.
Chris holds degrees in management studies and organizational behavior from Boston University. He has traveled to 22 countries and 47 states in the course of his career.
