Mastering Negotiation Skills for Success in Work and Life
Speaker: Bob Oberstein
Speaker Designation: Arbitrator, Mediator/facilitator, Fact-finder/Investigator, Trainer and Educator
Speaker: Bob Oberstein
Speaker Designation: Arbitrator, Mediator/facilitator, Fact-finder/Investigator, Trainer and Educator
Everyone negotiates. And if you really think about that some of us, do it 24/7 every day. But too many of us are not as aware of how we might have negotiated differently, or even better to achieve our interests and needs for a better-negotiated outcome. This is because we do not all understand the factors and dynamics involved in exactly what it means to successfully negotiate. So, as a result, we walk through life smiling in blissful ignorance.
Is your negotiation skill set all it can be? How effectively is your use of the twin arts of listening and questions? Do you have buyer’s remorse and a bad case of the “would of, could of, and should haves” the morning after your negotiation? Do you know how and when to apply the factors of time, information, and power to your negotiation? Can you identify and know how and when to use all of the more than 30 kinds of power to make your negotiation as successful as it can possibly be?
And how to bring and keep the other party interested enough to come to and stay at the table until an agreement is reached. Or what about impasse and how do you handle/respond to it? How well do you productively respond to emotional outbursts or someone trying to hijack the negotiation away from its real purpose?
But regardless of where you currently are on the knowledge and practice of negotiation spectrum this webinar can heighten your awareness about what it truly means to effectively negotiate and positively change all of that for you!
Negotiation is a critical skill that influences both professional and personal success.
By attending this webinar, you will learn proven strategies for negotiating effectively in various scenarios, from workplace discussions to life decisions.
Gain the confidence and tools needed to navigate challenging conversations, achieve better outcomes, and build stronger relationships, both in business and beyond. Whether you're negotiating with colleagues, clients, or in personal situations, this session will equip you with essential techniques for lasting success.
Negotiation is at the heart of many everyday interactions. Whether securing a deal, resolving conflicts, or navigating team dynamics, strong negotiation skills can help you achieve mutually beneficial outcomes. In the workplace, effective negotiation fosters collaboration, enhances decision-making, and boosts professional growth. In life, these skills empower you to advocate for your needs, resolve disagreements, and build healthier relationships.
Negotiation skills are inherent qualities that help two or more parties agree to a common logical solution. Mastering negotiation can lead to better opportunities, improved job satisfaction, and a greater sense of personal empowerment.
Bob Oberstein has over 52 years of Labor/Employee Relations experience on all sides of the labor-management table including as a neutral (arbitrator, mediator) in both the public and private sectors. He has served as a Commissioner, Maricopa County's Judicial Merit System Review Commission; Member, City of Phoenix Fire and Police Pension Boards; and Member/Chairman, City of Phoenix Civil Service Board. He is also the recipient of the Federal Mediation and Conciliation Service (FMCS) Director's Certificate of Recognition for Achievement in Promoting Positive Labor-Management Relations. Bob has served as Director, of the Labor Management Relations Program at Ottawa University, Phoenix (OU), Arizona where he taught conflict resolution, grievance processing, arbitration, and negotiation among other courses. He also served OU as Ombudsman for all student, faculty, and support disputes as well as the Disabled Student Liaison and received recognition in "Who's Who Among America's Teachers.
Bob currently mediates in the Family, Civil and Small Claims courts in the State of Washington and serves on the permanent panels/rosters for the FMCS Arbitration Roster (Regions 1, 2, 4, and 7); Oregon Employment Relations Board (OERB); Washington Public Employment Relations Commission (PERC); State of California Mediation and Conciliation Service (SCMCS) Public Employment Relations Panel; American Arbitration Association (AAA) Workplace Investigation Panel; Arizona Department of Education (ADE) Hearing Officer Panel; Eglin Air Force Base & American Federation of Government Employees Local No. 214 Arbitration Panel. In the past, Bob served as mediator and arbitrator on the employment, labor, commercial, and construction panels for the American Arbitration Association and for Financial Industry Regulatory Authority (FINRA). He was also the initial trainer and advisor for the U.S. EEOC’s Phoenix Regional Office’s mediation program where additionally, he served as a mediator. Bob has also served as facilitator/mediator for the Interest-based bargaining process for several labor negotiations as well as being a Special Master (Arb-Med) in labor-management grievance resolution.
Bob holds a BA in English/Education from St. John's University, a Master of Science in Social Science and Graduate Certificate of Labor Studies from Long Island University, and a Master of Jurisprudence in Labor and Employment Law from Tulane University Law School.
