The Human Error Toolbox: A Practical Approach to Human Error
Speaker: Ginette Collazo, Ph. D
Speaker Designation: CEO, Human Error Solutions
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Speaker: Ginette Collazo, Ph. D
Speaker Designation: CEO, Human Error Solutions
Human error is known to be the primary cause of quality and production losses in many industries. Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented. Human errors start at the design stage.
From procedures, training, and workplace environment many variables that affect human behaviour CAN be manipulated reducing the likelihood of these occurrences. When working with these challenges, it is imperative to understand human behaviour and the psychology of error as well as understand exactly where the weaknesses of the system are so that they can be improved and fixed.
This course offers practical approaches and tools to address human performance issues in GMP-related environments by using a particular methodology to correct, prevent and avoid the re-occurrence of these matters.
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Ginette Collazo, Ph. D. is an Industrial-Organizational Psychologist with more than 20 years of experience specializing in Engineering Psychology and Human Reliability. These disciplines study the interaction between human behavior and productivity. She has held positions leading Training and Human Reliability programs in the Pharmaceutical and Medical Device Manufacturing Industry.
In 2009, Dr. Collazo established Human Error Solutions (HES), a US-based boutique consulting firm. She has positioned herself as one of the few Human Error Reduction Experts worldwide. HES, led by Dr. Collazo, developed a unique methodology for human error investigations, cause determination, CA-PA development, and effectiveness implemented and proven amongst different industries globally. Furthermore, this scientific method has been applied in critical quality situations and workplace accidents. As a GMP expert also has a Keynote Speaker at significant events around the world.
Ginette Collazo, Ph. D., is the author of several books, “Human Error: Root Cause Determination Model” and “Mission Matters: World Leading Entrepreneurs Reveal their Top Tips to Success.” Also, she is the host of The Power of Why Podcast. A show about human behavior in the workplace and critical thinking.
FDAnews has called her a “veteran of helping drug, biologic and device firms reduce manufacturing errors,” and the Caribbean Business describes her as “ the missing link in modern business.” Today her Error Reduction System has been implemented in all types of industries worldwide.